Monthly Archives: November 2010

FAQs: Have you ever been fired from a job?

November 30, 2010
(Office image via Madgerly)

Yes, unfortunately more than once.

The good news is that as my company grew and we gained better experience, it happened less and less.

One of the issues of taking on new design challenges is just this: at times, no matter what you do, you are not going to make your clients happy.

This, for me, was a very humbling realization.

I always thought that once I paid great attention to my clients, I’d be able to design exactly what they want and more. WRONG.

Years ago, when I was first fired, I was devastated. My client wanted to re-create a French garden with very simple lines.

Of course, my idea of a French garden was nothing but dramatic and this was where I went wrong. She was actually quite nasty about it. She managed to successfully push all my insecure buttons of not being educated enough to know what a French garden should look like.

Well, to this dear client, I say thank you. Since then, “French gardens” have been a great source of inspiration in many of my events.

I have learned to be aware of my egotistical “beast” in thinking that I can design for everyone. It’s completely unrealistic to think we are right for all clients. In my experience, thinking this way has always cost me sleepless nights and money.

Have you ever been let go from a job? Why? Have you ever had the gut feeling that a client is not right for you? What about the client gives you this alarm?

Venting: Clients as Teachers

November 29, 2010

First, I’d like to thank all of you for your wonderful suggestions last Monday for Thanksgiving presents for my family.

In these challenging economic times, I went with my partner Theo’s idea (check out the pictures below). They were all very happy indeed.

And now, on to today’s post…

I always remind myself the simple truth that if we do not have clients, we do not have a business. I can humbly say that most of my success comes from my ability to view my clients not only as customers, but also as teachers.

I can remember a few turning points:

Mrs. Schwartz
Years ago, I used to present ideas to clients by showing them elements of the event and hoping they could actually visualize what was in my head.

That is, of course, until I met this lovely client who said, “Preston, If you want to play with the ‘big designers’ you need to start acting like one. I just went to another designer who showed me a full table presentation with flowers, plates, glasses, salt, pepper, everything to the last detail.”

Mrs. Schwartz changed my concept of giving presentations forever. Thank you dear lady.

Joan Rivers
While planning her daughter Melissa’s wedding, she told me, “Preston, when the guests arrive I want them to feel like they are at the theater and the curtain just went up to the most beautiful theatrical set.”

This simple idea from Joan is the basis for what I do today–transforming spaces into theatrical environments.

I have often gotten the question, “What can I do if I think a client has no taste?” I think a better question is: How can we take our client’s “bad taste” and learn from it by making it better?

For this week, feel free to write in the comments section about any issues you are having about meeting clients, accomplishing a good interview, but not getting the job. I’ll answer you directly by email with my suggestions.

Time for Thanksgiving!

November 24, 2010

Today, we’re really busy getting my all White Thanksgiving table for my 50 friends and family, so this will be a short post. We have the perfect giveaway (which I’ll share with you next week!)

Thank you to you all, and have a wonderful Thanksgiving!

What are you most looking forward to eating tomorrow? As for me, I’m taking a break from my raw food diet to partake in my sisters’ fabulous cooking. (Shh…don’t tell anyone.)

FAQs: Is it tacky if I ask my Thanksgiving guests to bring their own tupperware?

November 23, 2010

I think sending leftovers with your guests at the end of the night is a wonderful gesture. Not only does it ensure that you don’t have too much food that will eventually spoil, it’s also a way to keep the memory of the dinner alive for the next day.

I’ve been told that one of people’s favorite things about Thanksgiving is the leftovers, so don’t be embarrassed about offering them to your guests.

Here are some ways to make bringing leftovers home more special:

(Image via The Container Store)
(Image via Happy Mall)
  • Or, if you want to add an elegant touch, offer Japanese bento boxes like these.
  • Create groups of containers for each guest or family and label them with their individual names or family names. Personalization like this will make your guests feel even more special.
  • Make the act of taking leftovers an event. After the meal is finished, create a line up of the food with the front of the line being the stack of take-out containers. Each guest can line up, find his or her containers and scoop up all the food they want.

At the end of the night, what everyone will remember is the good laughs, happy stories and the great food. And that’s really what it’s all about isn’t it?

What are your favorite Thanksgiving traditions? How do you meld old traditions with new ones?

Gift Giving Help

November 22, 2010

(Gift image via MMolek)

Since Thanksgiving is Thursday, I am planning to dedicate the next few days to writing about my favorite holiday. This year I am expecting around 50 friends and family for our annual celebration.

For a while there, I thought I would have to cancel the dinner because of a business trip, however I managed to rearrange my trip to Hong Kong for a public installation until right after Thanksgiving.

Years ago, I started the practice of giving all my friends and family their first holiday present on Thanksgiving. I thought this was a wonderfully symbolic way to officially start the Christmas holidays.

This gift has changed during the years. I have given them: iPods, Flip video cameras, vases etc. However, this year I am completely lost. I have no idea what to give them. HELPPPP!

If you have any great suggestions for a present for my family members, in the $50 to $100 range (or even a bit more), please tell me. I only have two days to go shopping and wrap them up so your suggestions would be greatly appreciated.